As economies enter a new era of innovation, the organizational structures of business are being reshaped in the following four key areas:
1.Companies are shifting away from building the organization internally to becoming more customer-centric and outward-looking. As the traditional way of decision-making become ineffectual, companies have to explore alternative means of predicting market changes and gauging customer value. In order to become more streamlined, flexible and fluid, firms must restructure their operational processes, diversify their decision-making capabilities, and develop internal and external customer-centered alliances.
2.Business innovation is evolving from being vertically integrated and large corporation-driven to becoming stimulated by more diverse and coordinated approaches. With the rise in virtualized and internet-based production techniques, a smart supply chain and systematic management model is likely to emerge. Through integrating logistics, capital flows, information flows and business flows, a new cluster-based innovation ecosystem – driven by the sharing of resources and crowdsourcing capabilities – is expected to develop.
3.Rigid open access (OA) processes are now moving into the mobile, connected sector. In order to establish fast, real-time communications within a company, especially in the mobile internet era, a consistent set of technologies and management guidelines must first be established. An open and integrated mobile OA platform would facilitate greater company and employee interactions in a variety of work scenarios. As an example, DingTalk has become most companies’ top choice when it comes to mobile OA systems. The firm has established a new mobile OA ecosystem that covers all industries. It functions through open collaboration with third-party developers and manufacturers and by combining smart OA hardware with enterprise service and OA applications.
For more details about the topic, please read the latest report jointly issued by AliResearch and KPMG : "A Century of Transition: Emerging Smart Organizations"